![]() ![]() You should also verify that your Windows system files are in good shape. I can't tell if that's due to a problem with the app or with Windows itself, but you may want to uninstall that app (or have Dell troubleshoot the problem). Your video driver is current (and the final one available for your laptop), and the only problem I see is that your Dell SupportAssist app is frequently crashing. Thank you for including the DxDiag results. ![]() Has anyone had any problem with the ultimate powerdirector 15 closing unexpectedly using effects in this past year? Other information is that I uninstalled all new blue effects. I am unsure because I am afraid I will waste time in using some effect. Twice this happened, just as I was knowing the effects to use in the next video. Quote I am having problems in the effect room, but unfortunately I could not identify in what effect that suddenly the system closes and enters that form to send to the Cyberlink the occurrence.
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